App GDPR – Personal Data Protection

Compliance and implementation of organizational and technical measures to ensure confidentiality and security of data processing and protection against:

• Accidental or unlawful destruction
• Accidental loss
• Alteration
• Unauthorized disclosure
• Unauthorized access
• Any other form of unlawful processing

Personal Data We Manage

Types of Data

• Physical (paper) records
• Electronic records
• Verbal communication

Where Data is Stored

• Computer systems
• Packio Application
• Vouchers
• Postal shipments
• Receipts - Printouts

Data Subject Rights

• Access
• Correction
• Erasure (Right to be Forgotten)*
• Restriction of processing
• Data portability*
• Automated decision-making (including profiling)
• Objection

Response to requests within 1 month (+2 months with justification for delay). These rights do not apply when processing is necessary for public interest duties, the exercise of public authority, compliance with legal obligations, explicit consent, or is permitted by national or EU law.

Protective Measures We Implement

• Protect our computers with screen savers and antivirus software.
• Keep login credentials for Packio platform confidential and do not share them.
• Store postal shipments securely in designated areas with controlled access.
• Ensure our customers' rights are upheld, and in case a customer wishes to exercise a right, we immediately notify Packio IKE.

Packio IKE Ensures

• Encryption of data within the Packio platform.
• Automatic session expiration after 10 minutes of inactivity, requiring re-authentication.

Contact Information

For any questions or clarifications regarding the content of this privacy policy, please contact us using the following details:

Phone: 21 5215 8368

Email: info@getpackio.com

Best regards,

Packio IKE

Thessalonikis 75, 183 46, Moschato, Attica

Phone: 21 5215 8368

Email: info@getpackio.com

Website: https://getpackio.com

Version 1.0 / 11.03.